Artist Directory
A structured artist-response system replacing scattered WhatsApp and social-media enquiries with one usable workflow.
Role
Workflow architect and builder, mapping the process, form structure, personalised links and client-ready output.
Context
An internal Richardson Events workflow replacing repeated manual artist-information requests.
Timeline
2026.
Current status
Published internal workflow with artist-name prefill verified end to end.
Evidence
The request form, personalised response link, structured artist submission and compiled output form one connected operational path.
Every booking request triggered the same manual chase for availability, rates, biographies and links, then required that information to be reformatted for the client.
I mapped the process into a new artist request, a personalised response link with the artist name prefilled, a structured submission and an output ready to compile for the client.
- 01Ask once for complete information
- 02Prefill what is already known
- 03Keep the artist experience simple
- 04Structure the output around the next task
The workflow reduces repetitive coordination and improves the completeness of artist information without removing the personal relationship at the centre of entertainment booking.